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-
What is the Directors Assist
Program?
- What kind of portraits and Photo Books do you offer?
- What is the best way to sell this service?
- What does it cost us to provide these portraits and Photo Books?
- What photos do we need to get from our families?
- When can I call for support with my questions?
- By what time do I need to place my order to get my Keepsake as
the same day?
- How do I get more information about your Directors Assist Program?
- How do I sign up for your program?
- Why is Keepsake Creations better than similar services?
1. The “Directors Assist Portrait Program” allows funeral homes to provide beautiful, framed portraits and Photo Books of the deceased normally the same day the family meets with the home:
A. For the Portrait, the funeral home scans the photo and uploads the file to our website. Keepsake’s graphic artists enhance the photo by removing unwanted subjects and backgrounds. The enhanced files will be emailed back to the home, almost always within two to four business hours of the time the image was received. The funeral home then prints and frames the portrait using the printer and instructions that have been set up in advance. The funeral home’s steps do not require advanced computer skills.
B. For the Photo Book(s), the Funeral Home uploads the desired photos to our web site. We enhance the quality, resize the image and embed the appropriate profile. A PDF of the photos is then returned to the home for printing on the same printer used above. Families will treasure this Keepsake and likely order more copies.
2. We offer an 8.5x11 and/or an 11x14 Framed Portrait. For our Photo Books, we offer a 5x7 and/or an 8.5x11. (For many homes, these two products can replace the need for a DVD program).
3. We recommend that funeral homes increase their package prices by the retail cost of our products. Next, the Portrait and Photo Book should be included with every package in order to create goodwill, generate reorders and additional profit. (Some homes report that reorders occur at virtually every funeral.)
4. Once your equipment is in place, (which could be free, depending on the program you choose), your ongoing cost of providing Keepsake Portraits and Photo Books can be approximately one half of the normal retail price.
5. When a family first calls, the funeral home should recommend that the family bring in up to 20 photos of the deceased. This will allow the funeral home to help select the best photos and to proceed with an order without waiting for a family to come back with photos.
6. We are available to talk with you (we don’t believe in voice mail) from 7:30am to 6pm weekdays, from 10 to 5 on Saturdays, from 11am to 4pm Sundays and via email on holidays (except Thanksgiving and Christmas).
7. To be assured that your order will be received back the same day, it must be placed by 3pm weekdays, by 2pm on Saturday, or by 1pm on Sundays and holidays.
8. Email us at keepsake@keepsakecreations.com. Be certain to include your name, the name of the funeral home, the owner's name, and the email address used by the home. We will email you pdfs explaining the various aspects of our program.
9. Signing up is easy. Email us that you want to do so and we will email you a pdf of our program application. When this is returned, we will contact you to review how we proceed from there.
10. There are several important differences: Keepsake Creations is the only company that offers the 8.5x11 and11x14 Portraits as well as 5x7 and 8.5x11 Photo Books, with same day service! Our Keepsake Directors Assist program provides a proven means of increasing a funeral home’s profit. We have created well over 15,000 portraits for funeral homes across the country. Implemented properly, this program will generate significant profits for a funeral home. The goodwill and word of mouth will further enhance the reputation of your home. One home actually does ongoing marketing research into why their home is chosen, and our portraits were cited as the number one reason.